This is my collection of articles about the Second Life Viewer (SLV) 2 & 3.
Many residents detest the 2.x viewers released by Linden Lab. As best I find out, sometime in 2009 the Lab decided a new viewer was needed to improve user retention. An outside consult was used to create it. Apparently the Lab wrote the specification for the viewer and the software house created the viewer. Unfortunately the programmers had no clue what SL was or how the viewer was used. This resulted in a user interface that existing residents found unusable. The change failed to improve new user retention rates.
Obviously hiring programmers that do not understand the needs of your customer base is a bad idea. That it is possible for company management can forget this is amazing.
There are rumors that the viewer was rushed to release pushing it out the door before it was finished. It certainly appears the viewer was released prematurely.
Since the rejection of the 2.0 viewer in mid 2010 the Lab has taken over viewer development. The SnowStorm Project is the Lab’s current project to fix the viewer and reshape the user interface. The SLV has been undergoing continuous change since the start of Project SnowStorm with 4 significant versions released in 2010. Ending the year with version 2.4.






