Tag Archives: Second Life Tech Problems

Various types of technical issues with Second Life

Second Life Login Failure Update

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We currently have an inventory problem that prevents logging into Second Life. The currenlty frequent cause of the problem has been tracked down to having Flat Inventory.

Let the Magic Unfold

Let the Magic Unfold by Carthalis Rossini, on Flickr

A flat inventory is an inventory where thousands of items are in a single folder. Mostly the term denotes an unorganized inventory where stuff is mostly in the root or objects folders rather than being organized in folders and subfolders. As the viewer is downloading inventory folder by folder a folder with thousands of items can take too long to download and cause a time out. This jams up the login process and you get a failure message.  Continue reading →

Second Life: How to Fix New Login Problems

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In general people having a problem logging in or staying logged in have connection problems. But we have a new problem. It seems AISv3 removed the LIMIT on how many items you can have in a folder. Apparently any limit has not been enforced for some time. So, we are starting to see some inventories accumulate enough items to trigger a problem.

CAMILLA BY POUTE

CAMILLA BY POUTE by ღÐεεღ, on Flickr

As things are now a big flat inventory with thousands of items in a single folder, especially the root folder, is a problem. How fast the computer, network, and region are determines when the problem appears. I don’t know for sure, but logging into an empty region should give one a better chance of getting around the login problem. Hopefully they can stay on long enough to move items into folders. Continue reading →

Second Life: RC Troubles

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The recent RC Server update has brought some problems. You have to have the combination of a viewer without AISv3 updates and be on a RC Channel region; Blue Steel, Magnum, or Tigre. In this case it is any of the three.

Gangsta Fair

Gangsta Fair by Two Souls, on Flickr

The Deploys thread in the forum is getting some chat form those having problems. But, most have yet to figure out whats going wrong. And since it is region specific problem, it is hard to figure out. Continue reading →

Second Life Problem 2014-39

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Every so often some body somewhere in the world changes something and it messes us up here in Second Life™. Well, there have just been updates to iCloud and it has thrown a kink into mesh and snapshot uploads to SL.

See JIRA item BUG-7343 – iCloud update causes broken mesh upload, “error encoding snapshot” saving snapshots to inventory, “Couldn’t convert the image to jpeg2000” uploading textures and broken UI colours.

This change affects only Windows users that use iCloud or possibly just have it installed. The update has yet to make it to Mac’s. But, it eventually will. Whether it will create a problem or not is yet to learned. Continue reading →

Firestorm Q&A on #SecondLife’s Future

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Wednesday morning at 7AM PDT at the Firestorm Auditorium a Q&A meeting was held. Oz Linden and Peter Gray were answering questions. For most of the meeting Jessica was asking questions I think she took from previously submitted ones and that she or she thought the community was interested in.

And I’ll be proofing this after it is posted… so…

Toward the end they opened it up to audience questions.

The meeting was recorded so you can see it at several places; SLArtists, YouTube, and other places… sound is better on the SLArtists video, but it is hard to jump around in that player.

As always I am paraphrasing and not quoting. Continue reading →

Second Life Appliers

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Felicia Silversmith

Felicia Silversmith

Appliers are the scripts that allow you to wear clothes over mesh attachments. Those using Tangos and Phat Azz and similar attachments know about appliers.

The problem with appliers is many of the creators of mesh attachments are using their own applier, a custom script they developed. If you make system clothes via the clothing templates, you get a template from the mesh attachment maker and make textures for the attachment. It then looks like your clothes are fitting over the attachment.

The problem is everybody seems to be making their own scripts. The result is there are incompatibilities in how appliers work and how to make textures for the attachments. A big peoblem for designers is in knowing which face number is to be used for a texture. Is face #1 the breasts or butt?  Continue reading →

Media Plugin Webkit Fail

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Update: 2014-06 – WebKit remains a problem. For the latest information scroll to the bottom of a WebKit article and look for the tag WebKit (or click this link). Click it to f ind the latest articles. You may need to use your browsers ‘Find-in-Page’ search (usually Ctrl-F) to find the pertinent part of the article. – Apple seems to have abandoned QTWebKit. In general the world is moving to Chrome Embedded Framework (CEF) as a better HTML5 type replacement.

Update: 2011-08-25 – Be sure you read the comments. Additional recent fixes have been added by others.

Update: 2010-07-23 – The new SL 2.1 viewer is causing people problems. It is an old error coming up again. There are several threads popping up on the SL forums. See: (Second Life WebKit Fail / Error – Problem Again) – One new solution is from Jesica (see comments), which is to find slplugin in the SL install folder, right-click for properties, and set it to Win95 compatibility mode.

Update: 2010-06-17 – With the release of Emerald Viewer version 2165 several people are running into this or a similar issue again. Those not having a problem installed to a new directory/folder rather installing over the top of the previous install. Others have copied the WebKit files from Snowglobe to fix the problem. Others just added slplugin to there anti-virus/firewall white list. In my version 2100 MOAP (Media On A Prim) isn’t working otherwise the viewer is fine. More to follow once I upgrade my viewer, watch for a 2165 review update.

Original Post

A new problem with the Second Life 2.0 Beta Viewer and viewers based on the new viewer software. People are getting a popup error when starting the viewers. Some think it is the firewall, doesn’t seem to be. Somethink it is the anti-virus software, doesn’t seem to be. But, I have yet to find a solution.

Second Life Viewer 2.0 Beta

Plugin “media_plugin_webkit” has failed

JIRA VWR-17087 – Plugin “media_plugin_webkit” has failed

JIRA VWR-17139 – Windows 7 With flash installed via mozilla auto discovery plugin fails to register in SL’s llMediaPlugin – Possible Solution for Windows 7 – The install of Adobe’s Flash 10 did not resolve the error for me.

Snowglobe users ran into this problem in October 2009… Its back…

The recent viewer update did not resolve the problem…

Solution

I added slplugin.exe to my Windows Firewall and told my anti-virus it is an exception. I checked my computer for older versions of slplugin.exe and replaced all the older versions with a copy of the latest. I rebooted the computer after the changes. After the restart the SL2.0 Beta viewer started without the error.

For now that appears to be the solution.