Tag Archives: Problems

Second Life Login Failure Update

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We currently have an inventory problem that prevents logging into Second Life. The currenlty frequent cause of the problem has been tracked down to having Flat Inventory.

Let the Magic Unfold

Let the Magic Unfold by Carthalis Rossini, on Flickr

A flat inventory is an inventory where thousands of items are in a single folder. Mostly the term denotes an unorganized inventory where stuff is mostly in the root or objects folders rather than being organized in folders and subfolders. As the viewer is downloading inventory folder by folder a folder with thousands of items can take too long to download and cause a time out. This jams up the login process and you get a failure message.  Continue reading →

Second Life: Rez Failures & CDN Issues

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Samual Wetherby posted about rez problems and CDN failures in the SL Forum: Rez Failures & CDN Issues during Peak SL times? 5:30pm SLT – 9pm ish? Nightly? In the last 24 hours few have read the post, about 50.

Hold On! This Is Gonna Be A Bumpy Ride!

Hold On! This Is Gonna Be A Bumpy Ride! by Bambi Chicque of BamPu Legacies, on Flickr

CDN = Content Delivery Network, the idea here is to have a set of servers near you cache Second Life. You then fill your cache from the CDN cache. This means numerous servers all over the world are delivering content to users near them. Theoretically, this provides better service and faster rendering. Plus it takes a load off the Linden servers. Continue reading →

Second Life Bits 2015 Week 09

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Freeze Frame Bug

It seems there is a bug in the SL Viewer. Yeah, I say that like there is only one… Well, you’ll see this one if you take a snapshot using Freeze-Frame and then close the camera panel before your release Freeze-Frame mode. The only fix at that point is to relog.

Slow Render @ Server-Scripting UG 2015-09

Slow Render @ Server-Scripting UG 2015-09

Once you relog, open the camera panel (Ctrl-Shift-S) and turn off Freeze-Frame. You don’t have to, but I would probably forget it is enabled and take another picture, close the panel, and have to relog again. Continue reading →

Second Life Main Viewer Failing

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There are a number of people reporting (11/11/2014) that the update to the now default/main viewer Second Life Viewer 3.7.20 (296071) Oct 29 2014 10:40:27 (Second Life Project Snowstorm) has created problems. The viewer will not run. In most cases it crashes at VFS (Virtual File System) initialization.

Blood Letters - Letter 10 - Not these. The hint says 'canvas'

Blood Letters – Letter 10 – Not these. The hint says ‘canvas’

I am running Second Life 3.7.20 (296355) Nov  3. It does not have the problem. It runs. But, we do not yet know if version 3.7.20 (296071) crashes on all computers or just some. Judging by the size of the response in the forum, a dozen or so, I would say just a few.

It is possible to run other versions of the viewer. The basic trick to being able to install a different version of the viewer is to enable automatic update and  ‘Willing to update to release candidate.’  If not enabled, the viewer will attempt to download and install the main viewer ASAP. The setting is in Preferences->Setup. The setting is also the default setting.

The active thread about this error is: Second_Life_3_7_20_296094_i686_Setup, is anyone else having an issue with this like me? The related JIRA is BUG-7776.

A Clean Install does not fix the problem. Dump version 3.7.20 (296071). Install a different version. You can find the Second Life RC (Release Candidate) Viewers and Project Viewers here.  Continue reading →

Second Life Problem 2014-39

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Every so often some body somewhere in the world changes something and it messes us up here in Second Life™. Well, there have just been updates to iCloud and it has thrown a kink into mesh and snapshot uploads to SL.

See JIRA item BUG-7343 – iCloud update causes broken mesh upload, “error encoding snapshot” saving snapshots to inventory, “Couldn’t convert the image to jpeg2000” uploading textures and broken UI colours.

This change affects only Windows users that use iCloud or possibly just have it installed. The update has yet to make it to Mac’s. But, it eventually will. Whether it will create a problem or not is yet to learned. Continue reading →

3DConnextion SpaceNavigator v10 for Second Life

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I have an update of this article: SpaceNavigator, Windows 10, and Second Life (9/2016). The information here has useful content. If you just want to get your SpaceNavigator working, jump to the newer article.

I found a deal on eBay for a SpaceNavigator, I bid and got it. It arrived. Yay! It works with everything BUT Second Life™. What a downer. Then I find out that 3D Connexion no longer supports Second Life. Eek!

But, people are using Spacenavigator (SN) with SL, so what is the deal and how does one get it to work? Torley has videos on how to use it… people are posting about using it in various places…

The SN Help Manual is of no use. It barely covers the basics.

Fortunately there is a page in the wiki that mostly explains how to get it working with SL and the latest SN software (3DxWare64_v10-1-4_r1818). It is not easy and there are gotchas in the wiki page. The page is titled: Flycam. Yeah, I would have thought of that for a title first thing…

SpaceNavigator NOT working (v10)

SpaceNavigator NOT working (v10)

As you have probably Google’d for help before getting here you have likely seen posts about how to create a SN profile for Second Life. Those are pre-2013 as best I can tell and the software changed some time in 2013. I can’t find any way to create a profile via the 3DConnexion software v10. But, there are posts in the 3DConnexion site that help. I’ve used those to figure out how to get my SN working the way I want it to. Continue reading →

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Second Life and the Mac WebKit Problem

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Me... a Protester?

Me… a Protester?

 My readers will know Mac users have a problem. There is no near term solution to the problem for several reasons. Even more confusing is there are multiple problems. And today a group approached me hoping to put together a movement to show Linden Lab the extent of the problem and the interest in getting it fixed.

So, I’m scratching my head wondering if the Lab is in a position to fix the problem… and which problem are we talking about? Since I’m not a Mac user, I’m probably not the best one to write this, but no one else seems to be covering it.

I’ve touched on Mac issues in the past; Second Life News 2013-11, Firestorm Viewer News 2014-7, Viewer Release Pipeline Update, and others. The SL Viewer and Third Party Viewers are moving to support Apple’s Cocoa frame work or may be I should say did so move in 2013. But, that has left Apple users on older operating systems behind. SL apparently has problems running in the older Apple OS’s. This has resulted in Apple users staying with older viewer versions.

As we near another release of the Firestorm Viewer those issues are coming to a crisis point for some users. The recent blocking of Firestorm 4.4.0 is bringing home the point of the team only allowing 3 versions to run on the SL grid and blocking older versions. People are getting the idea the team is actually blocking older viewers.  Continue reading →