Problems

Second Life News 2019 w14

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There was lots of detailed information in the third-party dev UG meeting last week. We got a bunch of information on what is happening with a couple of problems. Currently, disconnects and detachments are front lines.

Servers

From ‘How Does Your Avatar Look Today?’ 4/2019 – Click

The main channel rolls to #19.03.15.525315. This is the OS upgrade. It includes the EEP support.

The RC channels Blue Steel, Le Tigre, and Magnum will be the first version with UDP asset fetching disabled or removed. See the Tools & Tech section of the SL blog Obsolete Asset Fetch Disabled for more details.

The UDP change will mean older viewers using UDP asset fetching will stop working correctly. Avatars are likely to not render or render as Ruth/Roth. Sooner or later you will have to update…

Disconnects

The RC channels will have a change that is hoped will help with the disconnect problems people are experiencing, which seems to have started in December or January. Some think EEP is causing the disconnects. EEP is coincidental with the disconnects. The current analysis of the problem suggests it is in the TCP communication between the viewers and servers.

In the March 29, Third-Party Dev UG meeting Oz talks about the problem and why it took the Lindens so long to notice. Video Basically, the problem is not showing in the performance stats the Lindens watch.

The disconnects seem to fall into groups, those occurring during a teleport and those that are periodic (disconnect every so many minutes). People trying to chase the problem down are having problems reproducing the disconnect. They have the problem rated as #1 & #2 and have lots of people on it full time plus a QA team of remote users, meaning far from the Lab distance-wise.

There are rumors about different things one can do to stop the disconnects, change the WL/EEP sky, cancel a TP mid-teleport (cancel, open World Map – find destination region – wait for it to come up and you pop in), and others. For others the key is location, Blake Sea is a problem and Heterocera is not a problem.

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Linden Lab Copyright Goes Nuts

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Strawberry Singh is dealing with the Lab banging on her for a copyright violation at YouTube. See: Trademark Complaint Received from Linden Lab.

Strawberry writes, “I didn’t think that would be an issue as it says on their Trademark Guidelines page that journalists and media outlets have special permission to use it in blog entries etc…”

Copyright!?!

I’ve read that. I understand the rules to be pretty clear the problems are about impersonating Linden Lab or Second Life, doing something to make the people seeing the logo think you are associated with the Lab, a product is made by the Lab, you are some part of the Lab or represent it in some way.

Strawberry is not doing that. While I can suppose someone might make that mistake watching Strawberry’s video tutorial, I do NOT think it a reasonable conclusion.

So, I understand the information the same as Strawberry does. So, what’s up? We don’t know. Of course, YouTube isn’t waiting around. The Lab complained and YouTube loaded the 12ga and said move it. With almost no time and the Lab doing the old single lame answer and then stonewall, Strawberry had had no choice but to take down her 2 SL intro videos.

If the Lab provides no discussion or clarification, this will through a chill on people making SL tutorials that show how to join or use SL. F______g dumb. People use logos and trademarks in all sorts of stuff. Admittedly with permission, which the LL Trademark Guidelines give and the context in which they can be used. Companies like CokaCola allow broad use of their trademark on just about anything but a competing can of soda. They understand the importance of having something promoted.

I suggest you jump over to twitter and pop off a tweet to @ebbealtberg. Give him a link to Strawberry’s blog and ask, what’s up with that?

May be use the hashtag #berryCopyright.

…or maybe this is some devious plot by Drax…  naw, he likes Berry. No matter how many more viewers she gets than he does.

Second Life: HUD Bug

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Enchanted lady bug
Enchanted lady bug

There is a bug in the new Firestorm 4.7.9 and Second Life 4.0.7. The bug is not much of a problem unless you play in combat games. Whirly Fizzle explains it:

Yep, it’s a bug on Firestorm 4.7.9.

I saw you already found the JIRA issue, but here it is for anyone else having the same problem:http://jira.phoenixviewer.com/browse/FIRE-19640

Workarounds for this one:

If you are wearing an attachment using llTakeControls, take it off.  That’s the trigger for the bug.

It may not be viable to remove all attachments using llTakeControls though. This bug is mostly annoying combat people who use mouselook a lot & many weapons use llTakeControls in such a way that they will trigger this bug when they exit mouselook.

Switching to the LL viewer is a no go – although it doesn’t have this specific bug, it has a related bug which breaks being able to shoot pretty much all weapons in mouselook when an attachment is worn using llTakeControls or the weapon itself uses llTakeControls – BUG-11602

Best bet honestly is to roll back to 4.7.7 if this bug is annoying you too much. (Reference)

If you are playing a combat game, add your name and information to the JIRA’s.

Second Life: Viewer Problems

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The Quick Graphics Viewer is out. Some people are having some problems with the viewer. A semi-clean install seems to fix the problem. So, what’s semi-clean install?

Hell Is Other People
Hell Is Other People
  • Restart your computer. Do NOT start the viewer.
  • Download the viewer from Second Life Download.
  • Find your install folder, usually C:\Program Files (x86)\SecondLifeViewer (Windows)
  • Delete it. This deletion will not erase your settings, cache, inventory cache, or chat logs.
  • Install the SL Viewer using the file you downloaded. The installer will say you already have it installed and ask if you want to install anyways. Yes.
  • Try it.

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The Weekend’s Problems

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This weekend I was learning how hard it can be to recover a Windows 10 system when the user has no idea what their password is… make your recovery disks, please. That saved me from dealing with Second Life’s problems this past weekend.

For a good description of what happened see Danial Voyager’s blog: A difficult weekend for Second Life. Or read the Lab’s post: Why Things Were Less Than Optimal This Past Weekend.

Second Life: Updating Friends List Fails

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This problem is/was happening pretty often. There is no user side fix. It requires a support ticket. The details follow. The error message is:

Login failed. Despite our best efforts, something unexpected has gone wrong. Please check status.secondlifegrid.net to see if there is a known problem with the service. If you continue to experience problems please check your network and firewall setup.

This error started appearing about last Tuesday, 12/19. 

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