I’ve known a JIRA update was coming. I did not expect what I saw this morning. It was also the main topic of discussion at Oz Linden’s Open Source user group and Andrews Server-Scripting UG. Alexa Linden was at OZ’s meeting to help answer questions. See the announcement: JIRA Update: Changes to The Bug Reporting Process.
If you are not a JIRA user you may think this is not going to have an effect on you. I think you will be wrong. I am not at all sure how the changes are going to work… or if they will work. But, it is a huge change in how bug reporting is handled throughout Second Life™. It also has a large number of effects on how we do things within Second Life, the forums and blogs. I am afraid this is not going to be a good thing. What I am sure of is; we are going to have to deal with it for some time.
Bug Reports
Reporting bugs is not easy. One does have to read the instructions and learn how to report problems so the information is useful. An effort has been made to make that easier. The problem is we can no longer browse bug reports to see if there is a duplicate. Now… that doesn’t sound like much of a problem. But, think about it.


