People are reporting more occurrences of Beggar Bots hitting their groups. BUG-40546 – Group Chat Spam Bots. People are asking if they should be reported. The ToS is fuzzy on the topic. In general begging is not a violation of the ToS. Spamming is. So, we see varied opinions on whether to report or not.
The apparent consensus among those in the know keeping up with such things is: REPORT ‘EM. The Lindens are working at closing and banning accounts of the spammers.
Group managers have the Eject and Ban tool. Some do not realize it has been upgraded. Originally it did not terminate the current chat session. So, E & B didn’t immediately shut them up. Now it does. (SVC-32)
Whirly says you can play with the bots. Send them a TP. They will come and beg at your location. See the image. Whirly marked the avatar in its feed.
The bots use various phrases for begging. A couple of examples:
- I am selling my nude pics, 21 pics of me per 1000L only. Interested call me on IM that I will send FREE SAMPLE!
- Can someone lend me 100L? Please help me complete 1250L for pay my rent, I promise pay back tomorrow.
There are various ideas for how to make this type of group begging more difficult.
BUG-17353 – Limit group joins per account per day.
BUG-11871 – Make it easy to report spam and phishing attempts from the Group Chat and IM window.
Quoting Soft Linden:
I speculate that people don’t like spam and fraudy phishing attempts, and are only bad about reporting because the abuse report interface is cumbersome enough that everyone would rather wait for someone else to make the effort.
One account I looked at had sent spam to over a thousand groups, but got zero abuse reports despite a lot of complaining in the group it hit while I was there.
Proposal: Make reporting easier by adding a “report spam” option to the avatar name context menu in chat windows. Ideally, it would pre-fill the Abuse Report description with the text for the current line, the account being reported, and would select the appropriate abuse report type.
Soft Linden’s thoughts appear to show the position the Lindens have regarding beggar spam in group chat. They want it reported so they can block it.
One of the big problems is the spammers make a new account, or several, every day.