Fifteen or so region owners were at the Server & Scripting meeting Tuesday. They are having horrible griefing problems and are looking for help.
Seems repeat griefers are plaguing SL. That is not news. If you have looked at these problems, you know there is no easy way to get rid of repeat offenders. Those not familiar with the technology of the Internet always think there is a technical solution. Griefing is a human nature problem as in many cases the solutions are not technical but a matter of law enforcement. We see that in games, forums, and real life where problems of violence and hate are ongoing. Humans bent on anti-social behavior find ways around the technical solutions and legal restrictions. Technology is not going to stop humans from misbehaving. Nor is government, even when it has its foot on everyone’s neck… the complete removal of freedom. People misbehave.
I think the Lindens registered an up tic in the resident dissatisfaction with things. Simon Linden did make some comments I think are worth repeating. I’ll take some of his separate comments and combine them into a more coherent… something…. to avoid the disjointed chat log chaos and have it make sense without including all the other people’s comments. So, this is not quoting in the normal sense.
OK… so this is not the first time dealing with griefers has come up here. There are a few things that I’ll mention that will hopefully make this a productive conversation.
First, the Lindens here are developers, and we mostly work on the server. We’re not part of support or the governance groups that actually deal with abuse reports and such. We do, however, look at and try to have technical solutions to problems like this.
So we can’t help you with specific cases like [these individuals] … it’s unfortunate, but really the best thing to do is keep kicking, banning and reporting individuals. [All the]reports are looked at.
About the most I can to with the info [you – plural you – are providing] is to pass along the message that we have unhappy customers who have to deal with chronic griefers. That won’t be news to anyone, but I can tell managers and execs and pass along that info.
Now, there’s also a big issue central to SL … [the solutions] you are talking about [are] imposing restrictions on a system (SL) that is designed to be open. You know the deal: anyone can make an account. So if your groups, land, etc. are open, anyone can return. If you want to change, that, then the land needs to be locked down and restricted more. That’s ugly when you are trying to be an outreach or get more customers, like newbies.
We definitely want to see bug reports about events where someone manages to bring a region down.
We’ve seen those [large event where large blocks of people disconnect] too and I’ve looked at some of the events. Often that is a network issue, or some attack that causes very bad lag that ends up breaking the sim-to-viewer link but the region manages to stay alive and come back.
[We cannot block specific viewer models] since the viewer is open source, they are un-trusted. We have to rely on info the viewer itself sends to identify it.
What venue operators are seeing is technical attacks that bring a region down. In addition they are seeing their builds returned leaving empty land. Some are crashed repeatedly until the system rolls the region back to a much earlier state, thus removing recently built features of the region.
Extortion is continuing. Some weeks back Designing Worlds and others were writing about extortionists in SL. They are still here… just like in real life.
For one this is particularly disturbing as the sim owner is operating an outreach to people with Parkinson’s. That is exceptionally sick of the griefers.