Griefing is an ongoing problem in Second Life™. I am seeing a new round of user complaints regarding griefing. Most of the recent complaints I’ve seen involve free sandboxes. The most recent notable example is VooDoo’s complaint that I mention in: #SL Adult Content Problems.
About five days after my article posted a thread started on SLUniverse. See: LL looks like idiots when they can’t keep griefers out of thier own info hubs. The ‘colorful’ title pretty well says it all.
It is pointed out that Linden owned sandbox regions in the LEA Project are user moderated. Allowing users to moderate regions has possibilities. The use of user-moderators also has special problems. Darrius Gothy wrote a really good article on those problems back in 2011… (sounds like my grand dad). See: Griefing: User Sponsored Enforcement Groups.
To have much chance of successfully convincing the Lab to change their behavior I believe one has to be able to see issues from the Lab’s viewpoint. So, I highly recommend Darrius’ article. Few of us get to see the backside of user moderation.
For a company, moderation has to strike a balance between the need to keep customers and the need to eliminate problem makers. For a company to allow moderators that have no invested incentive to keep people in a game, their easy solution is kicking them out. The system falls into the typical path of least resistance: eject ‘em. Companies fear that too many good customers will be ejected and lost.
To a company, allowing its customers to moderate is just asking for problems.
I suspect many people will fail to recognize how clever griefers can be. It seldom takes them long to figure out the best griefing can be done with the God Tools of a moderator. Infiltration then becomes a goal and the company has to deal with new security issues and types of griefing.
Managing users that are moderators is a challenge. The drama that springs up between users and moderator-users is unending.
Proposals that address all the problems, or at least most of them, are the only ones I believe are likely to have any chance of influencing the Lab. To write such a proposal one must understand the many aspects of the problem.
If you think you have good solutions, speak up at SLUniverse.