The Milkshake Viewer definitely started out as a personal viewer shared with a few friends. Thanks to Facebook’s confusing security controls news of a new fun viewer leaked to the world. Now the complexion of Milkshake is changing. It seems to be becoming more open and out there. A support policy, instructions for using the AO, and more information are appearing in the Milkshake part of Codeplex site.
While using the features of a repository service to provide a wiki and forum is unusual, it works for other development projects. It’s just out of the norm for what we see in SL related projects… or has been.
Cinder’s support policy is simple. You are pretty much on your own. There is no way Cinder can develop the viewer and provide support. So, Cinder has made it clear use of the discussion and issue tracking sections of Codeplex are the support channels.

