Category Archives: Problem-Fix

Zombie Eye in Second Life

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It isn’t contagious. This problem passed quickly, I think. I didn’t run into it, so it is hard for me to know. But, it revealed another part of how the Second Life™ system works.

Knowledge is not everything...

Knowledge is not everything…

Backend Serve updates – there are a number of backend services needed to support Second Life. When the Lab is changing/updating them they generally provide no public notice, unless users need to change behavior, like refrain from transactions or rezzing no-copy items (which hopefully is changing).  Continue reading →

Second Life Icon Textures

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You may remember that weeks ago a point came up about how the little profile icons used in chat are never flushed from viewer memory. The more people that enter chat the more memory is used and never released until the user logs off or memory is consumed and you crash.

Um certo cais

Um certo cais – A certain pier

As tiny as they are they have a larger impact than one would suspect. The profile image has to be download and is the source from which the tiny icon is made. It is, as I recall, it is the memory for both images that is not released.

Last Friday word in the Third Party Developers meeting is Cinder Roxley started writing a fix. I would guess that we’ll see one this year, but I have no idea what Cinder’s schedule is like – which you should read as I have no real basis I can point to for that guess. I expect the fix would be tested in the Alchemy viewer before appearing in any other viewer.

For most, all this means is another memory leak is getting fixed and we will crash less often.

Second Life LoD Problems – Is Firestorm to Blame

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Lots of Second Life™ people use the Firestorm Viewer. Creators are certainly part of that group. A  number of people think the Firestorm Viewer is to blame for LoD problems in Second Life. Can that be?

{ She leads in the cold of winter }

{ She leads in the cold of winter } by Trinetty Skytower, on Flickr

Personally I think this is a case of a fascist mind set running the standard victim line and wanting someone else to fix their problems. See what you think.  Continue reading →

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Second Life My Viewer Problems

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Every so often I hit a point where my Second Life™ experience sucks from poor viewer performance. When that happens I start changing viewer brands in hope of an improvement. I troubleshoot starting with the easy and work to the hard. But, this time I over looked an obvious problem.

I Still Remember

I Still Remember by Thurkearan of Darrath, on Flickr

These days I mostly use the Linden made viewer and it is almost always one of the RC versions. I like being on the cutting edge. Over the years Imprudence, Emerald/Phoenex, Exodus, Kirsten’s, and Niran’s were the viewers to use, at various times, to be on the cutting edge. That has changed.  Continue reading →

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Second Life Login Failure Update

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We currently have an inventory problem that prevents logging into Second Life. The currenlty frequent cause of the problem has been tracked down to having Flat Inventory.

Let the Magic Unfold

Let the Magic Unfold by Carthalis Rossini, on Flickr

A flat inventory is an inventory where thousands of items are in a single folder. Mostly the term denotes an unorganized inventory where stuff is mostly in the root or objects folders rather than being organized in folders and subfolders. As the viewer is downloading inventory folder by folder a folder with thousands of items can take too long to download and cause a time out. This jams up the login process and you get a failure message.  Continue reading →

Second Life: Attachment Problems

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There are problems and then there are the symptoms of problems. Just as many health problems produce a fever as a symptom, multiple problems can cause attachment problems.

Attachment Problems - 2015

Attachment Problems – 2015

That said, this symptom has been know for a long time. The image shows my hair appearing attached to my butt for a really sophisticated look… not. I’ve seen the problem on and off since I came to Second Life™ in 2008. Now I am seeing it again. For three or five weeks the problem pretty much disappeared.

This problem is generally thought to be a timing problem. The information coming from the server is lost or out of order or otherwise arrives in some way that confuses the viewer. The viewer doesn’t figure out that the hair goes on my head. It doesn’t really attach it to by butt. If I walk away the hair is left hanging in space.

This does just happen with hair. I’ve had a foot, hand, bracelet, dress panel, earring, or other attachment suffer this fate.  Continue reading →

Second Life: How to Fix New Login Problems

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In general people having a problem logging in or staying logged in have connection problems. But we have a new problem. It seems AISv3 removed the LIMIT on how many items you can have in a folder. Apparently any limit has not been enforced for some time. So, we are starting to see some inventories accumulate enough items to trigger a problem.

CAMILLA BY POUTE

CAMILLA BY POUTE by ღÐεεღ, on Flickr

As things are now a big flat inventory with thousands of items in a single folder, especially the root folder, is a problem. How fast the computer, network, and region are determines when the problem appears. I don’t know for sure, but logging into an empty region should give one a better chance of getting around the login problem. Hopefully they can stay on long enough to move items into folders. Continue reading →

Second Life: How to Fix CDN Problems

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Well, this may or may not fix your problem. But, it is a chance to improve things.

System Failure - Survival Horror Game

System Failure – Survival Horror Game by Loverdag, on Flickr

The problem some are seeing is texture and mesh fetching errors, which means regions and/or avatars are failing to render. When that happens things may be odd shaped or never appear and they stay gray. If you look in your Second Life™ log files you’ll find errors like these:  Continue reading →