Problem-Fix – Page 4 – Nalates’ Things & Stuff

Second Life: Viewer Problems

2016/05/21 by Nalates Urriah

The Quick Graphics Viewer is out. Some people are having some problems with the viewer. A semi-clean install seems to fix the problem. So, what’s semi-clean install?

Restart your computer. Do NOT start the viewer.
Download the viewer from Second Life Download.
Find your install folder, usually C:\Program Files (x86)\SecondLifeViewer (Windows)
Delete it. This deletion will not erase your settings, cache, inventory cache, or chat logs.
Install the SL Viewer using the file you downloaded. The installer will say you already have it installed and ask if you want to install anyways. Yes.
Try it.

If you use the Preview/Beta Grid (ADITI) then you know that there were problems in ADITI this week. But, last week on Friday parts of the main grid went down. The operations people via April Linden have posted an article on what happened. See: The Story Behind Last Week’s Unexpected Downtime – 2016-05-09 10:22 AM As … Read more

Norton AV Problem

2016/05/09 by Nalates Urriah

Seems those using Norton have started having problems since Thursday’s (5/5/16) update. Seems they get double posts in chat and clicks don’t work first try. The fix is to uninstall, run the Norton removal tool, and reinstall. I am seeing lots of people in the Firestorm Support group asking for help with the issue. The problem … Read more

Second Life: Aditi Inventory

2016/03/25 by Nalates Urriah

Recently a fix for updating of our inventory in ADITI (preview/beta) grid rolled out. Some people are working with it now. I started writing about the changes being made this last December in: Second Life’s ADITI Inventory Update Change.

Today is the first time I’ve logged into Aditi since the change rolled out. So, my inventory has yet to update. I am hoping for a Friday morning update.

The truth about events…

2016/01/14 by Nalates Urriah

Over on Mesh Body Addicts Lildaria has written an article with that title, Truth About Events (NSFW±). She touches on a pet peeve of mine, but her prime point is the problem we are starting to have… having… with events.

It seems that people are staying longer at events because they have a hard time getting in. If you leave, it may be a day or two before you can get in again. So, demos are downloaded and tried on while people are at the event. This puts a load on the region server and lags it more than their just being there.

Second Life: Updating Friends List Fails

2018/09/032016/01/05 by Nalates Urriah

This problem is/was happening pretty often. There is no user side fix. It requires a support ticket. The details follow. The error message is:

Login failed. Despite our best efforts, something unexpected has gone wrong. Please check status.secondlifegrid.net to see if there is a known problem with the service. If you continue to experience problems please check your network and firewall setup.

This error started appearing about last Tuesday, 12/19.