Category Archives: Problem-Fix

Second Life Hover

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If you have played with the new avatar Appearance Setting HOVER you may have noticed it is less than ideal. The slider ranges from 0 to 100. At 0 the avatar is lowered 2m. At 50 the avatar is neither lowered nor raised. At 100 the avatar is raised 2m.

Since the sliders are integer settings each setting increment of 1 moves the avatar 4cm (1.6 inches) up or down. If you watch the change from 50 to 49, it looks like it moves more than 4cm to me. (see image below – click to enlarge images)

New Appearance Setting: HOVER

New Appearance Setting: HOVER

I’ve used third party viewers (TPV) to adjust my height and found much better control. But, with the release of SSA (Sever Side Appearance – baking) those adjustments in TPV’s will stop working.

SO… how do we get our height adjusted now? Well, the choice for now is Appearance HOVER. But, what if you only need to adjust 1 or 2 cm?

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Second Life Mesh Rendering Problems

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Each week the blog Lette’s Trivia And Trivial Stuff publishes the week’s top support issues with the Firestorm viewer. Another issue is out. But, some issues are not limited to the Firestorm Viewer. One of those is mesh objects failing to render.

Lette has written up an excellent section on the problem. She focuses on: MeshMaxConcurrentRequests. This is a Debug Setting in both the Firestorm and SL Viewers.

Word on the virtual street is that setting this higher is better and a must. Well… as often is the case the general advice is wrong. It depends on your computer and connection. But, in general it is a bad thing to change. To solve specific problems it is an acceptable temporary fix. But, used as a permanent change, it is a lag producer for you and everyone in the region.

Find out how to use this setting and understand the tradeoffs: Frequently Asked Support Questions of May 17.

Second Life Collada Import Problem

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I came across a tidbit of news this morning. If you are setting your SL Viewer to any language other than English, the Collada import for mesh may not work.

You’ll see the problem in the import preview window. You’ll see polygons with normals reversed and vertices here and there out of place. If you try more than one import, you’ll see the reversed normal polygons and the out of place vertices change and which are messed up are unpredictable.

Problem w/Mesh Import by Lemon AcidJuice @ Flickr

Problem w/Mesh Import by Lemon AcidJuice @ Flickr

For now the problem is corrected by switching the viewer to use English.

If you are seeing the problem and can reproduce it on demand file a JIRA bug report with all the steps.

The discussion of the problem is in the SL Forum: Unpredictable mesh import.

Second Life Meeroos Fix

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Seems there is a problem with Meeroos and the Interest List updates. Andrew Linden has been working on it, so a fix is close. Apparently there was a problem with an earlier fix crashing the server. Andrew is testing his current fix today, Tuesday.

The Problem is seen when you turn your back on a herd of Meeroos. After a few seconds when you turn around the viewer updates their position. But, the head and body of a Meeroo may not update at the same time. You see a head take off then later the body catches up. Not exactly conducive to building an immersive experience.

COF Corruption

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Seems there is a big GOTCHA coming. COF is Current Outfit Folder. It is used by the SSA – Server side Appearance, a service that bakes your avatar appearance. This should end bake fail, blurry avatars.

Too Cute

Too Cute

The COF has been around for a while (early 2012). Long enough for us to know it is often at the heart of inventory problems. What some have not realized is that the folder is also at the heart of login problems. If the COF gets corrupted you often cannot login. You’ll have little clue as to why.

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Second Life Avatar Offset

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There has been some discussion for a time about how SSA (Server Side Appearance bakeing) has messed up avatar-offset. This is the offset most third party viewers provide that allows you to adjust the distance from your avatar to the ground or a chair when sitting.

Henri Beauchamp and a few others have been asking the Lindens to do something with the problem. It affects lots of pose balls and sit adjusted items in SL. As best I can tell the Lindens see this as a minor problem. So, there has not been a fix, at least not one that works for most people. The worst problems are being fixed, but…

The Firestorm Dev Team has removed the avatar-offset feature from the new 4.4.0 viewer just released. (At least I am told so in FS Support and I can’t find it) Watching the support channel this morning the top two question have to do with ATI users getting black screens (fix) and people asking where the avatar-offset feature was moved to… the answer: OUT.

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SL BUG-204

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BUG-204 – Detaching animated object stops sit animation and throws the avi into the air.

Example of Problem from SL JIRA

Example of Problem from SL JIRA

Description – Using the same scripts I have used in many other dining sets over almost 5 years, now when I detach a glass or fork containing an eating animation, the sit animation not only stops, but the avi suddenly pops up above the chair, in a seated position.

According to Monty Linden (reference) this and related bugs are being worked on.

Quote: There is work underway on animations and avatars so if anything anomalous is happening; it’s in your best interest to report a bug via Jira.  Gather up as much supporting information as you can and follow the outline here: http://wiki.secondlife.com/wiki/Bug_Tracker

So, if you are seeing problems and have more information, file a JIRA report.

 

Things Failing to Rez Second Life

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For some months now there has been a problem of some prims not rendering. You can walk into them or on them. But, you cannot see them until you right click on them. With this current server release the problem seems to have gotten worse.

Inara Pey has an article up with more details: Missing” prims: collaboration confirms viewer issue.

She quotes Maestro Linden explaining how to troubleshoot. There are a couple of things in the explanation that will be handy for SL users to know.

Things Failing to Rez Correctly

If you run the main SL Viewer, Beta Viewer, and/or Dev Viewer, you may run into an additional problem where your cache corrupts. Mesh items can suddenly turn into Vertex Vomit, something sculpties first did. The object looks more like a porcupine than what it is supposed to.

I think I ran into this problem because of using so many viewers. I allowed all the SL Viewers to use the same cache. It looks like that was a mistake. I saw the problem when I changed to the new Mesh Deformer Project Viewer. I doubt that it caused the problem as there could be any number of things that might corrupt the cache. But for now I am making separate caches for the project and development viewers.