Category Archives: Commerce

#SL Direct Delivery Problems Continue

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We are into week 2 of Direct Delivery. The problems continue to mount. JIRA’s continue to pile up. The Lab has apparently cut off support for Magic Boxes. In general things are a frustrating mess.

Support

In a thread on SLUniverse some people have filed trouble tickets for Magic Box problems. They are getting a canned response that the Lab stopped supporting Magic Boxes March 21, 2012. They are asked to move to Direct Delivery (DD).

I don’t understand why the Lab would have the Support Team cut off providing assistance to Magic Box users. I think it might be more helpful to handle both systems until the transfer to DD is complete. I imagine that requests for DD support are overwhelming. I also suspect there is little they can do to fix those problems as DD is probably still very much in the hands of the Commerce Team.

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Direct Delivery Launches

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The Lindens have enabled Direct Delivery on the main grid today. There is also a nice new shiny blog post creatively titled: Direct Delivery Launches Today.

The post has links to Wiki pages with more information and a Torley Linden video, Yay! Torley! Titled: Direct Delivery Essentials.

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I am one that believes in avoiding the rush and never being first… even if there is a virgin involved. First is dangerous and full of surprises.

UPDATE: Getting your Merchant’s Outbox working is trick. To get the Received Items folder visit the Market Place and get the Direct Delivery Bear. The Received Items folder will appear when it arrives. Actually buying anything that is Direct Delivery ready will cause your Received Items folder to appear.

Getting the opposite side of the coin working is more complex. Some are saying log in and out of SL and it will start working. (Me->Merchant Outbox…) But, that has not worked for many of us. The in-world commerce group is flooded with people asking, ‘WTF?’

Some are recommending logging out of and into the Market Place then logging out of and into of Second Life. A number of people are saying it works for them. I tried it and it worked for me. \o/

UPDATE: For those moving things to the new DD Market Place… when you make a folder to place an existing product into DD, the name must match the product name exactly to auto-associate. Otherwise, you must manually associate the new DD item with the existing Magic Box item.

#SL Received Items Folder – Update III

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It’s hard to know what the latest information and plans are.  It does look like the Commerce team is pushing ahead on Direct Delivery. Check this post by Commerce Linden @ 03-13-2012 12:00 PM: Direct Delivery Launching March 21, 2012.

Received Items Folder

There will be a Received Items folder coming with Direct Delivery. However, they say it will only be used for items coming from the Market Place.

llGiveInventoryList() will not change. So, your Magic Box that sends things to the Objects folder will send things to the Objects folder. Nor will it break RLV’s ability to send items to an #RLV folder.

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Receive Items Folder – Update II

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Today in the Commerce group word came through that Oz Linden and Brooke Linden posted in JIRA SVC-7748. The word is that after 300+ posts in one day on the legitimate use cases the proposed change to llGiveInventoryList() would create, the change will be rolled back.

The change was in the Release Channels on Blue Steel and Le Tigre. The llGiveInventoryList() change broke RLV and I hear some other use cases, but no one can tell me what those are.

So, the Lindens are listening.

The comments made are:

Oz Linden added a comment – 12/Mar/12 11:35 AM

We hear you, we’re checking on it, thanks

And:

Brooke Linden added a comment – 12/Mar/12 11:51 AM

Thanks to everyone for the feedback. We will be rolling back LeTigre and BlueSteel on Wednesday, and will not re-deploy until this has been fixed.

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Received Items Folder – Update

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Shopping \o/ - By: Bobsphotography.nl

Darrius Gothly has an article out: One Step Forward, Two Steps Back. The article is about 4,500 words. I covers the events that have been happening with the Direct Delivery and the received Items folder. If you have been following my topic Second Life Market Place you know all but the latest events. Here I’ll  give you a synopsis of Darrius’ article, which is a pretty good read. It avoids being classed as a rant IMO and I think provides a detailed summary and analysis.

The Problems

If you have been Second Life for some time you know the problems the Commerce Team is attempting to fix. The biggest of which is failed delivery of Market Place purchased items, scripted Give-Inventory items, and person to person gifts. All of which tend to fail when the recipient is off-line.

There is also the problem of Where-did-it-go when trying to find newly received items. Is it in Objects or My Inventory or someplace else? I suspect new Second Life users get annoyingly confused as older users get annoyed.

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#SL Direct Delivery 1 Step Closer

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Inventory Receive Section

Yesterday a new Second Life Blog post appeared on the next phase of Direct Delivery. See: Received Items Beta Launch. This post words things so it sounds as if these are two different projects. May be I just read it that way. Whatever the case, the two are dependent on each other and will be released at the same time.

How To Test

If you want to help with testing and experiment with the feature see the SL Wiki: Received Items Beta Testing.

The testing is done on the Preview/Beta Grid, ADITI. Instructions for logging into the ADITI grid are in the wiki article.

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Valentine Fail Update

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Yesterday the Market Place failed creating an annoying disruption. Today we got a follow up post on what happened.

The Commerce Team:

Hello,

Yesterday, we posted a summary of the downtime we experienced on Valentine’s Day. We indicated in that post that there were still some orders that needed to be pushed through to completion. We want to assure merchants who have orders in the “Being Delivered” state that we are currently pushing those orders to completion and reconciling the payout to the merchants. We anticipate that orders in this state should be processed by end of day Thursday. Once these are complete, we will post another update here, along with details on how to address any orders that are still stuck.

Best regards,

The Commerce Team

Reference

Darrius’ Care & Feeding of Magic Boxes

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Direct Delivery is rumored to be on the verge of release. So, Darrius’ article may seem a bit untimely. However, until Direct Delivery (DD) actually arrives, the information he provides could save you lots of headaches.

Magic Box

Check out the article at his blog: Care and Feeding of the SL Marketplace Magic Box.

This is the most complete information I’ve come across on Magic Boxes. If you are having a problem with one of your Magic Boxes, the solution is probably in the article.