JIRA Change Update Wk 37

Oskar was asking about the Second LifeTM JIRA Change in the Server Beta meeting and how it has gone for the first week. He asked for pro’s and con’s.

Not Entirely Harmonious

Pro’s are: No duplicate checking, easier to file bug report, and faster for those that can read JIRA’s. The ‘faster’ part being attributed to: removal of whiner and rant posts.

Con’s are: — no one voiced any — that does not mean there aren’t any. But, that no one brought up any says something. What it says is debatable.

Oskar says there are lots of internal conversations with the QA teams about the JIRA Change and how to make it possible for the ‘regular contributors’ to the JIRA process to continue contributing. The key concept being: contributors who are regularly positive and helpful. Oskar wants a larger group of people with enhanced JIRA privileges. Oskar says they are discussing the idea of a QA Contributors group. While Oskar is not sure how it will shape up, he is confident that it will happen in some form.

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JIRA Change Continued

We have lots of speculation on why the Lindens made the JIRA change. I think we have a bit more evidence as to the reason. As I think it was mostly from the abusive posts in the JIRA, I may read too much in this. But, I think I’m pretty much on point.

This appeared in the Deploys thread this week.

p.s. If you are interested in helping test Second Life in beta please join the group “Second Life Beta” in-world. We also have an email list where we communicate upcoming projects and how you can help. (https://lists.secondlife.com/cgi-bin/mailman/listinfo/server-beta ) Once a week we meet on ADITI to discuss new features, new bugs, new fixes, and other fun stuff. You are more than welcome. Information is here: https://wiki.secondlife.com/wiki/Server_Beta_User_Group

This is not a forum thread for off-topic and unproductive ranting. I will no longer tolerate it. This forum thread is to discuss newly found issues in the Release Candidate channels. If you feel the need to have your opinions heard on topics unrelated to new bugs then please start your own thread. If an individual continues to post unproductive and off-topic comments I will take measures to remedy that.

If you are unsure about your posting please read this: “Linden Lab Official:Community Participation Guidelines”

You can make your own call as to whether the Lab has changed things due to abusive people or not.

#SL News Week 37

Well… let’s start with the JIRA Change. In the Content & Mesh User Group meeting Nyx, Vir, Hoz, Oz, and Alexa Linden were all there. I suppose they were there to handle JIRA Change blow back. It wasn’t that bad.

Alexa Linden in a fun avatar at Content-Mesh Meeting

The first topic of the meeting was the JIRA.

“Given that the jira is no longer going to be an effective means of accurate two-way exchange of information, how can we communicate with other users about problems with the content creation processes and their solutions, especially in the context of this user group where the commonest question is “can you give me the jira for that issue”? Drongle McMahon

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#SL News Update 3 Week 36

Last Saturday Oskar Linden found SVC-8208 and the roll out plans for this week (36) changed. So, we missed a roll out to the main channel, which is old news now. This week things are regrouping and we are in hopes that the bandwidth fixes will make it to the main channel in week 37. I’ll know more later today (Friday), but I won’t get it on the blog until late Saturday.

Server Beta Group

Oskar was able to reproduce the error (8208) and get the crew started figuring it out and fixing it. Because the code deals with L$ the Lindens considered it serious enough not to proceed with a roll out.

Since Monday was a holiday in the US, Monday’s work and Tuesday’s testing all had to be crammed into Tuesday. We saw this code roll to the Magnum RC channel Wednesday.

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#SL JIRA Change Reactions

The big news sweeping the Second Life™ community is the change in the JIRA. It is not a popular change. I’ve been following the threads I can find to see the reaction. I’ve updating my previous post with new links. I’ll repeat them here.

[vimeo 49016161 400 240]

The video is comedy/satire. It well describes how many of us see the Lab’s JIRA change.

Threads

Innula Zenovka: Changes to the jira.. hiding bug reports? – SL Forum

NeoBokrug Elytis: Point gun at foot, pull trigger. [JIRA CHANGES] – Main thread at SLUniverse.

Botgirl Questi : Bugsy Linden Interview: The Real Story Behind the Jira Change – Comedy or… biting satire

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Oh CRAP! JIRA Change

I’ve known a JIRA update was coming. I did not expect what I saw this morning. It was also the main topic of discussion at Oz Linden’s Open Source user group and Andrews Server-Scripting UG. Alexa Linden was at OZ’s meeting to help answer questions. See the announcement: JIRA Update: Changes to The Bug Reporting Process.

If you are not a JIRA user you may think this is not going to have an effect on you. I think you will be wrong. I am not at all sure how the changes are going to work… or if they will work. But, it is a huge change in how bug reporting is handled throughout Second Life™. It also has a large number of effects on how we do things within Second Life, the forums and blogs. I am afraid this is not going to be a good thing. What I am sure of is; we are going to have to deal with it for some time.

Bug Reports

Reporting bugs is not easy. One does have to read the instructions and learn how to report problems so the information is useful. An effort has been made to make that easier. The problem is we can no longer browse bug reports to see if there is a duplicate. Now… that doesn’t sound like much of a problem. But, think about it.

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