Some of you know about the changes that have been going on in the resident run and volunteer help groups. Some months ago Linden Lab disbanded the existing Linden run help groups because stats were showing new users getting help from the group were less likely to stay in Second Life. So, some other type of user support was/is needed.
With the forum changes we are seeing an effort to reshape the community and support systems. We have a new knowledge base and an answers section in the community forum… blogrum… wikrumog… whatever that thing is we have now. Also the team responsible for getting it working is having open meetings, office hours. You can find them at: Community Tools User Group

