The Intel HD Graphics 2000 and 4000 series chips have a driver problem. This has been a thorn in my side the last 3 months as clients want it fixed and Intel has yet to resolve the problem, AFAIK (Nov 2016). It is known to be in their driver… or what Microsoft has Windows 10 do with it.
I keep hoping for a fix and update. If not soon, I probably will put cheap video cards in the desktop machines and tell the laptop users they are pretty much screwed until Intel or Microsoft fixes it.
The problems on the MAC/Apple side are bad enough the Lab has been holding up release of a 32-bit version of the MAC viewer.
The latest information I have seen is here (Nov 2016):
I’ve been trough every fix I can find for machines using HD 4000 series video chips. Some machines continue to have problems. Restarts help.