Category Archives: Problem-Fix

Second Life Problem 2014-39

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Every so often some body somewhere in the world changes something and it messes us up here in Second Life™. Well, there have just been updates to iCloud and it has thrown a kink into mesh and snapshot uploads to SL.

See JIRA item BUG-7343 – iCloud update causes broken mesh upload, “error encoding snapshot” saving snapshots to inventory, “Couldn’t convert the image to jpeg2000” uploading textures and broken UI colours.

This change affects only Windows users that use iCloud or possibly just have it installed. The update has yet to make it to Mac’s. But, it eventually will. Whether it will create a problem or not is yet to learned. Continue reading →

3DConnextion SpaceNavigator v10 for Second Life

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I have an update of this article: SpaceNavigator, Windows 10, and Second Life (9/2016). The information here has useful content. If you just want to get your SpaceNavigator working, jump to the newer article.

I found a deal on eBay for a SpaceNavigator, I bid and got it. It arrived. Yay! It works with everything BUT Second Life™. What a downer. Then I find out that 3D Connexion no longer supports Second Life. Eek!

But, people are using Spacenavigator (SN) with SL, so what is the deal and how does one get it to work? Torley has videos on how to use it… people are posting about using it in various places…

The SN Help Manual is of no use. It barely covers the basics.

Fortunately there is a page in the wiki that mostly explains how to get it working with SL and the latest SN software (3DxWare64_v10-1-4_r1818). It is not easy and there are gotchas in the wiki page. The page is titled: Flycam. Yeah, I would have thought of that for a title first thing…

SpaceNavigator NOT working (v10)

SpaceNavigator NOT working (v10)

As you have probably Google’d for help before getting here you have likely seen posts about how to create a SN profile for Second Life. Those are pre-2013 as best I can tell and the software changed some time in 2013. I can’t find any way to create a profile via the 3DConnexion software v10. But, there are posts in the 3DConnexion site that help. I’ve used those to figure out how to get my SN working the way I want it to. Continue reading →

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Second Life Player Retention 2014-21

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Prim Perfect did a show on Player Retention issues in Second Life. The video is now up on their site. The video runs 57 minutes. Saffia Widdershins and Elrik Merlin host the show. The Guests are; Brooke and DaveR Linden, Carl Metropolitan – academic, and Jo Yardley – historian and creator of 1920’s Berlin in Second Life.

The Inspiring Orientation - Learn to Fly (2012)

The Inspiring Orientation – Learn to Fly (2012)

I’ll paraphrase what I have heard. Listen to the video before complaining to any of the participants.

Index

02:20 – End of introductions. Elrik starts a clip of a video that sets the context of the discussion. You may have seen this video. It is entitled the New Avi Experience in Second Life. It portrays a disastrous first encounter with Second Life. The full video runs 10 minutes. It can be found by clicking my link just above. Continue reading →

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Second Life Bug

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We get them from time to time. We have one that is annoying for those of us using the Preview Grid.

BUG-5563 – My Password and Inventory don’t update on Beta Grid (aditi).

The idea on the Preview Grid is that it updates your inventory to be what you have on the main grid when you change your password. This bug means that is not happening.

It is a bit confusing but the report is the Preview Grid does not get your new password. So, if your main and preview grid password was fred and you change it to Sue111, you will use Sue111 on the main grid and have to use fred on the Preview Grid.

Some find that both passwords will work on the Preview Grid for a time.

If you are confused, so are others.

Second Life’s Bug Island

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Have you ever wondered if your viewer and computer were rendering Second Life™ correctly? Do you see what other users see? And if you compiled a viewer, is it rendering things correctly? The answers to those questions can be found at Bug Island.

Of course showing up there and looking to see what you viewer shows you is only half the answer. You also need to know what things are supposed to look like. The SL Wiki shows you the pictures and behaviors, in movies, of what you should see. SL Wiki page: Bug Island Test.  Continue reading →

SL Inventory Problem

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In machines with limited memory there tend to be more inventory problems because of a crash while the viewer is closing. Latif Khalifa, Singularity & Radegast TPV Dev, explained that as the viewer closes it compresses the inventory list and saves it in the SL cache folders. (Those are the files with names ending in inv.gz.)

I’m not that into what this part of the viewer is doing or how it does it. Hopefully I have this mostly right.

If the system is almost out of free available memory, the task crashes as runs out of memory needed for the compression process. The result is not noticeable until the next login when parts of the inventory are missing. Of course the files can be rebuilt from the SL server and the inventory is not really missing, the viewer just thinks it is.  Continue reading →

Second Life Login Problem/Fail

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Inara Pey made it to the Beta Server meeting I missed due to RL work. In that meeting Monty Linden discussed a login problem some have been encountering. See her article: SL projects news week 8/1: server, viewer and log-in issue PSA.

In the meeting Maestro spoke about login problems a small number of people are running into.

BUG-5130 – Cannot connect to second life as it comes up with error message saying: cannot connect to simulator. That pretty much says it all, so the additional details are not important.

Whirly Fizzle provided some troubleshooting steps for Purity Davi in that JIRA item. I’ll put them out here where they can be seen by anyone.  Continue reading →

Second Life’s GMAIL Problems

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Honour has an article up on her blog showing some great pictures of Atlantas. But, she titled it: Google Really, Really Hates Second Life. So, what’s with that? The title and writing is because of Google’s adding @im.agni.lindenlab.com to their spam filter. She points to Prim Perfect’s recent article on how to fix Google’s filtering of Linden email headed to you to via a GMAIL address.

The steps to fix the problem are easy but not intuitive. Nor is this a particularly noticeable problem. You may not notice the loss of these emails until you are looking for some specific email.

You can see if you are getting bit by this problem by looking in the left side menu of GMAIL. In the section of the menu with Inbox and Sent Mail you will find MORE. Click it and look for SPAM. Click SPAM and you’ll see the email going there. In SPAM, you will likely find email from: @im.agni.lindenlab.com. If so you need to fix your GMAIL. Continue reading →