Direct Delivery Issues Stats

We all hear about problems with Direct Delivery. We also hear the Lindens aren’t fixing things… whatever you think, there are some objective numbers in the JIRA.

The Market Place seems to fall in the Realm of the Web Project. That project also includes the JIRA, Wiki, and other Second Life web sites. It would be easy to say the Lindens are doing all they can to hide everything the Commerce Team does. I personally think it would have been better to break out DD as a separate project. But, the combination is what we have.

JIRA Stats for WEB

Second Life Direct Delivery Info

Yesterday the Commerce team was going to take the Market Place down for changes about 5 AM. Then that was going to be put off until Monday. Then they rescheduled it to 10 AM yesterday. They did take the Market Place from about 10 to 11:30 AM Thursday, yesterday.

We still don’t know what was changed or fixed. Just that the site was down.

Seen too often...

We do know there is a small problem with Direct Delivery Bears over populating the world. That problem has been solved with a small nuke.

[youtube M7EBFYQD4qk]

I think it was SassyRomano’s finger on the button.

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Dolphin Viewer 3.3.0 (23700) Released

Lance describes this release of Dolphin 3 Viewer an important release and I agree. This release has a working Merchant’s Outbox. This version works on Windows, Mac, and Linux. Previously even on Windows the Outbox was shaky.

One added feature in Dolphin 3 is the length of the Merchant Outbox’s time out, which has been extended, doubled. This should reduce problems encountered when the Market Place (MP) is running slow.

Image by: purpleslog - Flickr

RLV users will appreciate that the control for RLV Height Offset has been changed to make it easier to use.

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#SL Direct Delivery Problems Continue

We are into week 2 of Direct Delivery. The problems continue to mount. JIRA’s continue to pile up. The Lab has apparently cut off support for Magic Boxes. In general things are a frustrating mess.

Support

In a thread on SLUniverse some people have filed trouble tickets for Magic Box problems. They are getting a canned response that the Lab stopped supporting Magic Boxes March 21, 2012. They are asked to move to Direct Delivery (DD).

I don’t understand why the Lab would have the Support Team cut off providing assistance to Magic Box users. I think it might be more helpful to handle both systems until the transfer to DD is complete. I imagine that requests for DD support are overwhelming. I also suspect there is little they can do to fix those problems as DD is probably still very much in the hands of the Commerce Team.

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Direct Delivery Launches

The Lindens have enabled Direct Delivery on the main grid today. There is also a nice new shiny blog post creatively titled: Direct Delivery Launches Today.

The post has links to Wiki pages with more information and a Torley Linden video, Yay! Torley! Titled: Direct Delivery Essentials.

[youtube cgRtCAMyWDI]

I am one that believes in avoiding the rush and never being first… even if there is a virgin involved. First is dangerous and full of surprises.

UPDATE: Getting your Merchant’s Outbox working is trick. To get the Received Items folder visit the Market Place and get the Direct Delivery Bear. The Received Items folder will appear when it arrives. Actually buying anything that is Direct Delivery ready will cause your Received Items folder to appear.

Getting the opposite side of the coin working is more complex. Some are saying log in and out of SL and it will start working. (Me->Merchant Outbox…) But, that has not worked for many of us. The in-world commerce group is flooded with people asking, ‘WTF?’

Some are recommending logging out of and into the Market Place then logging out of and into of Second Life. A number of people are saying it works for them. I tried it and it worked for me. \o/

UPDATE: For those moving things to the new DD Market Place… when you make a folder to place an existing product into DD, the name must match the product name exactly to auto-associate. Otherwise, you must manually associate the new DD item with the existing Magic Box item.

#SL Received Items Folder – Update III

It’s hard to know what the latest information and plans are.  It does look like the Commerce team is pushing ahead on Direct Delivery. Check this post by Commerce Linden @ 03-13-2012 12:00 PM: Direct Delivery Launching March 21, 2012.

Received Items Folder

There will be a Received Items folder coming with Direct Delivery. However, they say it will only be used for items coming from the Market Place.

llGiveInventoryList() will not change. So, your Magic Box that sends things to the Objects folder will send things to the Objects folder. Nor will it break RLV’s ability to send items to an #RLV folder.

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