Viewers

General Viewer Information

Second Life: I Can’t Login

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My Ghost - Image by: mattwi1s0n @ Flickr

Last updated: See date to the right.

Updated: See new problem with mesh enabled viewers: Can’t Login Second Life

Updated 1/2012: New code in the release channels is causing login issues, basic ghosting where the system thinks you are already logged in. The official fix is call support. I suggest you read on for steps you can take.

Original October 2010 Article

Due to a timing issue in the region software we are seeing people fail to properly log out. The result is they leave a ghost behind, not a particle ball, more the spooky kind of ghost we expect to see for Halloween. I’ve seen lots of people making this complaint recently. The Beta Server and QA teams are aware of the problem and they are chasing it down.

The problem results in one’s avatar being left behind somewhere in-world when you logout. It causes a user to show in the system as already logged on, thus preventing them from logging into Second Life.

Over time I’ve decided this is not a viewer problem, at least not a specific viewer. It does not seem to matter which viewer one uses. A poor Internet connection greatly increases your chances of experiencing the problem. 

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Sculpty-JASS Tip

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I cam across this tip in the SL blogrum. Help! I messed up my sculpty-mesh Gaia Clary, of Machinimatrix.org, commented on the problem. Gaia does great tutorials and clear explanations. Donations at Machinimatrix.org are appreciated and split between Gaia and Domino.

Phoenix Viewer 1.5.1.373 Review

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Phoenix Viewer
Phoenix Viewer

I had lots of problems with Phoenix 225. So, I’ve been looking forward to Phoenix’s next release. Yesterday I was reading the Phoenix Release Notes/Change Log and looking all over for the 373 download. They put it up today. This version is much nicer.

Download Size – The first Phoenix I used was in the 40+ mb range, and 225 was 33 mb. This release is down to 28 mb.

Install

The install remembers your settings and your cache location setting. Yay!

WARNING: On the download page they advise you to clear your cache before logging in. This means open the Phoenix viewer, click Edit->Preferences->[Network] and click Clear Cache. Then close the viewer. The cache clears on the next viewer start.

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Second Life 2.2 Appearance Editor

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SL Viewer 2.2
Avatar Menu

With the new 2.x viewers in Second Life lots has changed. Editing one’s appearance is one of the big changes. I have yet to decide of it is better or worse. Whichever, it certainly is different. This is my attempt to sort out how appearance works. I expect the viewer to change quite a bit over the next few weeks.

Getting into the Editor

In the 1.x viewers (SLV1) it was easy to find the editor, just right-click the avatar and select Edit Appearance. Everything is there. I guess it could be intimidating.

In the Second Life 2.x viewers (SLV2) the logic for getting into Appearance Edit changes. The process is more goals oriented. For techie types familiar with computers the idea that one wants to change a dress or their shape means look for an avatar editor. Less geeky types probably don’t think of looking for an avatar editor, they just want to change the dress. The Lab did usability testing and supposedly this was a significant problem. I just don’t know.

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