OMG! Merchants Get Screwed?

I was surprised to find Darrius’ rip on Linden Lab’s Commerce Team this evening. I’m not surprised the Commerce Team released such a disaster. They tend to hide under their desks and it seems that behavior is catching up with them. If you are a merchant selling in world or in the Market Place, your … Read more

#SL Failed Deliveries

Whether you are a merchant or a shopaholic failed deliveries are a PITA. Darrius Gothly has a post in the SL Forum (A New Theory Why The Shopping Cart Causes “Failed Deliveries”) about failed deliveries and what might be done to improve things. A quick summary follows.

Concept

Darrius has the idea that we may not be have a higher rate of failed deliveries, but only a perceived higher rate. It is like not having a TV, so you don’t know about all the storms around the world. You get a TV and hear about them and suddenly start thinking there are more storms than ever. It is not the weather that changed, it is you intake of information that changed. You are now aware of what is going on.

Darrius explains how the shopping cart in the Market Place (MP) has changed the information flow so that we see more delivery failures. We personally have no increase in failures, but merchant reporting tells us about more failures and raises our awareness.

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The Future of Commerce in Second Life

Those on the SLCC 2011 panel are; Jeff – Sr. Business Dev Strategy and Planning, Brook Linden – Merchant Services and owner of the Market Place, Thor Linden – Economic Overseer & Strategic Operations or SEARCH, Colossus Linden – Payment systems. Forgive me if I misspelled a name. Also, I never did catch Jeff’s avatar name.

Image by: danielbroche @ Flickr

The Commerce Team is hard to find. SL Groups Search from the web page is broken today. The Second Life Commerce Merchants group was apparently created for XStreetSL.  There is an SL Merchants Section in the SL Forum. In general this is a very hard team to find. As to feedback, you’ll have to chase down one of the team and see if you can get their attention. Brooke has the feed on her profile turned off… it looks like the do-not-disturb sign is up.

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Merchants: Rule Change

Linden Lab has announced a change in how brands will be treated in SL. New World Notes (NWN) writes about it and provides some links for more information in “Unbranded: Lindens To Ban Unauthorized Virtual Copies of Real World Brands on Ecommerce Site”. The Linden Lab announcement is here: Updates to XStreet SL Listing Guidelines.

There is a small conversation in the comments at NWN. There is a large conversation going on in the XStreetSL Forum. See: New Guidelines Forum Thread There is also another thread of conversations here: Chat About XStreet SL Listing Guidelines In the Chat there are several clarifications on subjects beyond just branding issues. Also, Pink Linden states there is a group of Lindens working on the same issues in-world. So, we will likely see this rule change coming into the SL world.

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Roadmap for SL Content Creators

Second Life
SL Content Creation Roadmap

New World Notes has a summary of Cyn Linden’s post on the SL roadmap for content creators. If you are selling or plan to sell in SL then this is something to know and join in shaping as it will affect you. Some of the highlights and issues are described below.

At the present time it is easy for alternates with no payment information to rip-off goods and sell them. There is a whole big thing about Stroker Serpentine versus anonymous, unregistered Volkov Catteneo. It’s hard to go after an anonymous person. This new system, if done right, has the potential to stop these content theft problems. The Lindens expect to see many of the new features implemented this year. So, get involved in the discussion in the forums.

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