In early September 2012 a JIRA update was rolled out. It wasn’t just a software update. How the Lindens used the JIRA was changing and most of that change was in how Second Life™ users used the JIRA. Basically user freedom in the JIRA was severely curtailed. Most SL users can only read JIRA items in the BUG project that they create. Now that may change.
Innula Zenovka got a comment from Ebbe Altberg about the JIRA. It is being widely quoted in numerous blogs.
Funny, both engineering and product heads here also didn’t like that jira was closed and want to open it up again. Proposal for how is in the works! I hope we can figure out how to do that in a way that works/scales soon.
This comment suggests that Mr. Altberg is open to the idea of opening the JIRA up. Ciaran has an article that covers problems and benefits of having an open JIRA. See: Ebbe Holds The Jira Door Ajar. I think I will be a bit more succinct then he was.