People are losing inventory. In most cases restarts or inventory list cache clears resolve the problem. But…
A couple of weeks ago the Lab asked for people to report their issues with inventory loss. They got good feedback. Now they are working to fix the problems they found via the feedback.
One of the problems is around dragging an inventory item from inventory to world. Sometimes it does not render in world and yet disappears from inventory. Usually this can be fixed by flushing the inventory cache and forcing it to reload.
In a few cases no-copy items are actually lost. By ‘lost’ I mean gone forever, unrecoverable. But, you might talk the vendor out of another copy.
I expect to see a fix coming out in 2 to 4 weeks… May be sooner. The Lindens do through some resources at anything that is causing loss.
One of the things related to inventory loss is going away: Restore to Last Position. This is a function I think is only in Tird Party Viewers now. The idea is that if you take something into inventory, like a chair, you can click ‘Return to Last Position’ and have it rez in the exact position where it was. Of course, if you go to another region, where it was is rather ambiguous in the current region. It might be underground or on property where you do not have rez rights. Where is it supposed to go then?
The Lab has not made a FINAL decision on the feature. We have time to change their minds. But, we will have to be convincing. There is a long an sad history of abuse and problems associated with the feature. However, there are people that use the feature. the Lindens think it is a small number. But, they tend to make this kind of mistake and get in trouble.
The Firestorm and third party dev’s REALLY do not want to see the feature go away. They think lots of people use the feature. I haven’t been keeping a track record, but they tend to misjudge on the side of seeing things as too important to people or missing something altogether. But… if you have to put money on it, I’d go with the FS side.
The current Firestorm solution to prevent inventory loss with their viewer and the Restore feature is to have the viewer prevent use of Restore to Last Position on no copy items. That way if the operation fails, there is a copy of the item left in inventory and you can try again. No copy items are too easily lost.
To understand where the Lab is in this process see: 3/13 TPD Meeting. Oz sounds well convinced that the feature should go away. But, he doesn’t need the feature. Of course that begs the question how many people do? I don’t need it. I know people that do use it. But, I have no clue how many actually need it. But, neither does anyone else.
IMPORTANT: IF YOU USE this feature (it is not in the SL Viewer) and have a use case, write it up. You need to prepare a WELL REASONED explanation of why YOU need this feature. Explain in detail what you are doing with it and a step by step of how you use it. Include an estimate or count of how often you use it.
Once you have it written up, get it to Ed Merryman or Jessica Lyons, Firestorm Team. They will compile these into a report for submission to the Lab. Do not email Oz or flood the JIRA. (So, I’m not publishing the JIRA number.) He doesn’t have the time to process the flood of messages this would be likely to cause. Nor does he want to see the JIRA filling up with useless drama and dozens of the same user case. The result is your work would most likely be deleted as he digs his way out.
This feature is very likely to go away no matter what we do. However, if you have a good use case, the Lab will try to devise another way to handle that case. So, this is a chance to make a significant change to SL and improve your work flow. Also, if the FS team says they are getting 1,000 reports an hour on how the feature is used… that could be convincing too. But, use cases are our best bet for getting something like this feature added.