Direct Delivery 2013-14

April 2nd is here and the Magic Boxes are being phased out. The Commerce Team put a new post up Tuesday. LINK

04-02-2013 10:37 AM

April 2, 2013 has arrived, and we have begun the first phase of Magic Box Shutdown. As of today, Merchants are no longer able to list unlimited-quantity items for L$10 or less using Magic Boxes. By noon PT tomorrow, April 3, 2013, any active, unlimited-quantity listings for L$10 or less using Magic Boxes will be unlisted. Note that the following will still be allowed:

  • Magic Box listings priced at L$11 or higher.
  • All Magic Box listings with limited quantity items, regardless of price.

Note that the second deadline is fast approaching. On April 16th, 2013:

  • Merchants will no longer be able to list unlimited-quantity items using Magic Boxes, regardless of price.
  • Any remaining active, unlimited-quantity listings using Magic Boxes will be unlisted, regardless of price.

For the time being, limited-quantity items can continue to use Magic Boxes and will not be affected. “Limited-quantity” refers to items that the Merchant does not have rights to copy (such as breedable animals that are “no copy” for the seller).

For more information on Direct Delivery and migrating to Direct Delivery, please see the Knowledge Base. If you have questions or problems, please contact customer support for help.

Commerce Update 2013

The beginning of this month the Second Life™ Market Place got a new update. The update deals mostly with email. But, there are 7 bug fixes too. 

My Test Avatar @ IMVU

My Test Avatar @ IMVU

Market Place (MP) email now has a number of setting to turn on and off email notice of for different events. The new events are:

  • An email to the recipient when a redelivery of an item they should have received occurs
  • An email to the merchant when a redelivery of an item in their store occurs
  • An email of any change to revenue distributions on a listing are made: addition and removal
  • An email to the recipient of a revenue distribution when a sale occurs
  • An email when an item is unlisted or blocked as a result of a flag
  • An email when a review is added, removed, commented on or flagged and removed (all to the merchant)

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CCIIUG Informally Closed

Content Creation Improvement Informal User Group (CCIIUG) is informally disbanded… or temporarily just not meeting. Geenz Spad was facilitating the meetings. When asked directly on Wednesday at the Open Source UG Geenz said, “Informally, for the time being. Sadly, not much was actually getting done there and sadly I don’t have as much time as I used to for the group.”

I’ve written about the group several times. Click CCIIUG in tags (to the right) to get a list of the articles.

This is a group that had excellent potential. Geenz is the primary doer in the Materials project. I am not clear on whether Geenz is bound by an NDA or his personal desire to get things finessed before going public. I think it is a combination. Without his being able or willing to talk about progress on the Materials System there is very little fresh meat for this group. Thus interest in it has died.  Continue reading

Second Life Business Survey

An SL resident (B-day: March 23, 2008 – Forum: Jan/6/2013) named Heavenly Villa posted asking SL users to complete a survey. The claim is it will help them improve business in SL. Heavenly Villa says the results will be published on the group’s web site/blog: Centre for Business Development. The poll is here: Centre for Business Development: A Poll.

If you have a business in SL, help out, take the poll.

It will be interesting to see the results of the survey. Unfortunately when the question came up about what one is selling comes up you can only select one item. I suspect some of sell into numerous categories.

#SL Commerce Team Posts

A new post appeared a couple of days ago, 11/12 titled: Be Heard – Proposed New Marketplace Categories. The proposed categories are posted in the wiki: Second Life Market Place: 2012 Category Changes. Each section of categories has a feedback link. The feedback link goes to the Survey Money where you fill out a form.

It has been noted by Trinity Yazimoto in a post titled: When division is a communication strategy…… that the Linden post ‘No Comment.’ There is a certain irony in that.

Whatever your thoughts regarding the Commerce Team and their communication skills (cough) take the time to check out the categories. Add any that you feel you need for your services or products.

 Items Being Removed

There seems to be some effort to clean up categories in the Market Place. This seems to be resulting in a number of items being removed from the Market Place for ‘wrong category.’ So, if you are like me and seldom look at your existing products … it might be time to check them.

Petition

Pamela Galli (with 4,700+ posts – join: 2007) started a petition and then posted a link to the petition on the SL Forum. That didn’t last long. It has been removed. But, you can find it here: Linden Lab: Punish Criminals, Not Victims. Unfortunately Pamela is trying to get the ToS changed to increase Linden Lab’s liability, which is never going to happen.

Unfortunately IP theft and DMCA abuse are problems everywhere, not just in SL. The remedy exists in the RL courts. Our problem is the cost of prosecuting verses the cost of digital goods in SL is such that it makes no sense to pursue most cases. I’m not sure there will ever be a fix.

I do believe there should be a better way for the Lab to track the creation process and enforce or at least provide documentation about who uploaded what when. I think that the theft and abuse problems are hurting player retention. I think it has a significant impact on player retention and the willingness of people to build for SL. I can’t say improving the Lab’s enforcement is going to improve player retention and that will be worth the costs incurred. But, if a better way can be found I think it would be to the Lab’s advantage. I premise that on ‘better’ including being cheap.

I’m not sure a ‘better’ is possible. I do know that the Lab will not take on more liability because of a petition. Whatever can be done is going to need to be a creative process between the Lab and users.

Second Life Market Place

A little bit of dialog has started between merchants and Linden Lab. Rod Humble has engaged in the conversation. There is lots of history, debate, drama, and a ton of frustration. If you have never heard of the Lab’s Commerce Team you’ve missed one of Second Life’s great sagas. Well… may be not so great.

International Commerce Center by: jimbowen0306 – Flickr

The short story on the team is: the Commerce Team is responsible for the SL Market Place and I’ll guess more than half of all complaints about Lab’s poor communication ability coming from residents. I’m one that believes they are hiding.

The short story on the Market Place is: It doesn’t work. Yes, you can buy stuff. You often actually get what you buy. But, that does not mean the merchant gets paid. Merchant’s paying for advertising often don’t get the ads. They are often billed for what is supposedly free advertising. Merchant’s product promotions often end up in another merchants store and product images get mixed up between products and merchants… the list of failures is long and this is supposed to be the short story.

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