Search Results for: troubleshoot

Troubleshoot Your #SL Connection

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…e problems in different locations. In this article, I try to give you some troubleshooting tips to help find where the problem is and who can fix it. The problem may be in your computer, router, modem, ISP’s hardware, backbone hardware, Linden Lab’s hardware, or their software. We need to figure out which. I’m Windows-based. So, this article is Windows oriented. But, all the same problems exist for Mac and Linux users. The Mac and Linux users will… Continue reading →

#SL News Update Week 34

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…ests to try reproducing a problem in the SL Viewer as requests to actually troubleshoot so they can help. Currently TPV support people often class this request as a refusal to help. It is not. It is a troubleshooting step. I’ve been guilty of saying the Lab is not going to help if you use a third party viewer. That is no longer going to be the case and how the Lab’s support people handle the problem, mostly what they say, will change to more accur… Continue reading →

Second Life’s SSA 2013-34

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…e with connection issues tend to be the ones with bake fail problems. See: Troubleshoot – Improve Your #Second Life Connection. A majority of people with problems not resolved by balancing their settings have gotten things to work by turning off HTTP Texture Get. Reasonable settings are typically 128m and 1500 max bandwidth. Those vales can change depending on your hardware and the quality of your connection to Second Life, which is not the same a… Continue reading →

Second Life Lost Inventory and Missing Inventory Fix – Help

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…u need to fix that problem with your Internet Service Provider (ISP). See: Troubleshoot Your #SL Connection. The controls to clear the cache are in the top menu Me -> Preferences -> [Settings]. The [ ] denote a tab in my writing. There are Browse and Reset buttons that can be used with the cache. See image. The old version’s Clear Cache button is gone (See JIRA VWR-19562). The Reset button will clear the cache. It also resets the location of the c… Continue reading →

Firestorm Considerations

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…d log into an empty region. If that does not fix the problem read through: Troubleshoot Your #SL Connection. Once you are CERTAIN your connection WITH SL is working well then move on to other fixes. I have no count of how many people have thought they had a GOOD CONNECTION only to find out that was the problem. It’s a lot. It isn’t how good your Internet connection is, it is: how good is your connection to SL? Summary While I titled this Firestorm… Continue reading →

Second Life: Performance Changing

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…you are wondering how to test your connection to SL, use this information: Troubleshoot Your Second Life Connection. There are some Windows settings that can be tweaked to adapt Windows to your connection. There are a couple of tweaks that can improve your network performance. By default, Windows reserves 80% of your connection for system tasks. You can change that and probably should if you have a fast computer and connection. See: How to Increas… Continue reading →

Tutorial 2017: How to Make Slink Nails

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…ve at least 2 viewers. The Linden made SL Viewer is the default viewer. To troubleshoot problems via SL support you need to have this viewer installed. To ask questions and get answers in the SL Forum’s ANSWERS section it is often better to see if you can replicate the problem in a different viewer then ask for help. Firestorm is the power user’s viewer of choice. It and other third party viewers are listed here. Any image editor that allows you t… Continue reading →

Internet Problems?

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…nt. Since the Obama Admin prosecutes most whistle blowers we can expect more blowers to take the Wiki-Leaks path. PS: If you are trying to figure out what is going on with your connection, read: Troubleshoot Your #SL Connection. While it is about connecting specifically to Second Life, most of the troubleshooting tips work for any server you need to get to…. Continue reading →