In general people having a problem logging in or staying logged in have connection problems. But we have a new problem. It seems AISv3 removed the LIMIT on how many items you can have in a folder. Apparently any limit has not been enforced for some time. So, we are starting to see some inventories accumulate enough items to trigger a problem.
As things are now a big flat inventory with thousands of items in a single folder, especially the root folder, is a problem. How fast the computer, network, and region are determines when the problem appears. I don’t know for sure, but logging into an empty region should give one a better chance of getting around the login problem. Hopefully they can stay on long enough to move items into folders.
There used to be a 10k items per single folder limit. But, the server side has not enforced that for some time. Any idea of a limit was recently removed with the implementation of AISv3.
The fix to avoid problems is to put things in subfolders to keep the numbers well below 10,000. Below a 1,000 is even better. Deep nesting is not a problem. It seems the inventory loading process takes folders a chunks of data. If the chunk is too big, there can be a server timeout as the chunk downloads. That can prevent login or cause a connection drop.
The Lab is looking at how to fix this problem. Expect a new project to handle this problem. But, the Lab is not currently working on code for a fix. And, Oz Linden doesn’t know if that fix-project will make it past the INTERESTING projects they are planning on working on. So, we may not see a fix appearing for some time. There just are’t that many people being bitten by this problem. So, it is low priority.
Fix is to clear the inventory cache and log into a deserted empty region the move items into folders. Inventory cache and viewer cache are different. You can clear the inventory cache this way:
To delete just your Inventory Cache:
- Look in: Preferences → Advanced.
- Do NOT click Clear Cache.
- Find the cache location, hover your cursor over the field titled: Cache Location.
- Default Location is: C:\Users\[Win_Login_ID]\AppData\Local\SecondLife\
- Navigate to that location using Windows Explorer.
- Find files that end in: .inv.gz and delete, rename, or move them to another folder.
- Now start the viewer and log into a deserted region; Pooley, Furball, etc.
- Open inventory and start making folders and moving items into them.
- If you get logged out, repeat the process including inventory cache clear.